Aircond Cleaner (“we”, “us”, “our”) is committed to protecting your privacy in line with Malaysia’s Personal Data Protection Act 2010 (PDPA, Act 709). This Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://aircondcleaner.com/ (“Site”).

What we collect
When you interact with the Site (for example, by submitting forms), we may collect personal data such as your first and last name, address, email, telephone number, and any other information needed to qualify and process your request.

How we use your data
We route your information to the relevant department based on your request.
Our team may contact you and send service updates, promotions, newsletters, invoices, quotations, or other non-harmful content.
If you email us, we may keep your message and our reply to help resolve your enquiry and improve our support.
We keep personal data only as long as needed for the purpose it was collected and do not collect more than necessary to provide our services.

Cookies
Like many websites, we use cookies. These may include session cookies that help identify your browser during a visit. Session cookies are removed when you close your browser.

Log information
When you access the Site, our servers may automatically record information your browser sends, such as IP address, browser type and language, date/time of visit, and cookies that may uniquely identify your browser.

Your consent
By providing your personal data to us (for example, via our online forms), you consent to its collection, use, and disclosure in accordance with this Policy and Malaysia’s PDPA. If you do not agree, please refrain from submitting personal data through the Site.

Use & disclosure of personal data
We keep your personal data confidential. We may disclose it to:
Marketing platforms engaged to help deliver permitted communications; and
Parties who are bound to keep the information confidential and have a lawful right to access it.
We will also disclose your personal data if required by law or to authorities legally entitled to obtain it.

Data retention
We retain personal data only as long as necessary to meet legal/regulatory requirements or to protect our legitimate interests. Otherwise, we will securely delete it from our electronic, manual, and other filing systems in line with internal schedules.
Changes to this Policy
We may update this Policy from time to time. Any changes will be posted on this page. This Policy does not create any contractual rights.

Contact us
Have a privacy question or request?
Website: https://aircondcleaner.com
Email: helo@aircondcleaner.com (change if you use a different inbox)
Phone/WhatsApp: +60 11-2104 5852
We aim to respond within 30 days.