Aircond Service & Cleaning FAQ – Kuala Lumpur & Klang Valley

At Aircond Cleaner, we provide a complete range of air conditioning services tailored for both homes and commercial spaces across Kuala Lumpur and surrounding areas. Whether it’s a quick basic wash, a deep chemical clean, gas leak repair, or full system installation—we’ve got you covered. Our team of trained technicians delivers fast, reliable, and affordable solutions that keep your aircond running efficiently and your indoor air clean. From small bedroom units to full office systems, we bring professional care and lasting performance to every job.

Why is my aircond leaking water?

A leaking air conditioner is a common issue caused by a few possible reasons:
Clogged drain pipe – dirt or mold can block the outlet, causing water to overflow.
Dirty air filter – blocked filters make the coils freeze, and when they thaw, excess water leaks. Clean filters every 1–2 months.
Damaged or full drain pan – cracks or a full tray can cause dripping.
Low refrigerant – may freeze the unit and cause water leakage when thawing.
Improper installation – if the unit isn’t level, drainage may not flow correctly.
👉 Regular servicing prevents leaks and keeps your aircond working efficiently.

Why is regular aircond servicing important?

Regular maintenance keeps your air conditioner:
Running efficiently and using less electricity
Extending its lifespan
Improving indoor air quality at home
Reducing the risk of breakdowns in offices or shops
Preventing small problems from turning into costly repairs

How often should I service my aircond?

Residential units: Every 4–6 months
Commercial units: Every 2–3 months
👉 Regular servicing ensures better cooling, healthier air, and longer-lasting equipment.

What’s the difference between basic and chemical aircond service?

Basic service: Cleaning filters, coils, drainage, refrigerant checks, and electrical inspection. Best for routine maintenance.
Chemical service: Deep cleaning with safe chemicals to remove stubborn dirt, mold, and bacteria inside the unit. Recommended every 6–12 months or when your aircond has weak cooling, leaks, or bad odours.

How long does an aircond service take?

Residential:
Basic service: 20–30 minutes per unit
Chemical service: 45–60 minutes per unit
Commercial:
2–4 hours for general cleaning
Up to a full day for large systems or multiple unit

What are the types of air conditioners and their differences?

Wall-mounted: Compact, affordable, perfect for homes or small offices.
Cassette: Ceiling-mounted, distributes air evenly, ideal for restaurants or larger commercial spaces.
Ducted/Central: Hidden in ceilings, cools multiple rooms, best for big houses or commercial buildings.

How early should I book an appointment?

Same-day or next-day slots are usually available, but we recommend booking 2–3 days in advance to secure your preferred time, especially during peak seasons.

What are your operating hours?

We are open 7 days a week, from 9am to 6pm.
Condo or office rules may affect servicing hours.
Emergency support may be arranged upon request.

Does troubleshooting include repairs and parts?

Troubleshooting covers inspection and diagnosis only. We’ll first provide a clear quotation if repairs or parts are needed.
✅ No hidden charges — you only pay for the services you approve.

Do your services come with a warranty?

Yes ✅ — our Full Chemical Service comes with a 1-month warranty. If any issues related to our work occur within that period, we’ll fix it at no additional cost.

Contact Us

Here’s how you can contact us for any questions or concerns.

Aircond Service & Cleaning FAQ – Kuala Lumpur & Klang Valley

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